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Stefka Masaldzhiyska
Influence of Emotional Intelligence on Job Performance of Managers in Business Organizations
Summary:
In recent years, emotional intelligence has become exclusively popular. Research related to it has increased significantly. More and more representatives of the management realize its important role and significance for organizational success. This article reveals the essence of emotional intelligence - first, by drawing out a number of the many definitions that characterize it and second, by presenting the most established models of emotional intelligence until now. The theoretical models describe emotional intelligence and distinguish it from classical intelligence. The main objective of the article is to present and argues the influence of emotional intelligence on the behavior of managers in business organizations and hence on their job performance.
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Plamen Lyubomirov Dzhaparov
Generative Artificial Intelligence and the Potential Benefits for Banks
Summary:
There is no doubt that the emergence of ChatGPT in November 2022 has become one of the most significant technological events in recent decades. The new-generation chat platform developed by OpenAI has caused a veritable "tsunami" of interest in its underlying Generative Artificial Intelligence (Gen AI). Business organizations in all economic areas are dramatically increasing their investments in this new technology and launching pilot projects testing its capabilities. Banks are no exception to this trend. With the vast amounts of data at their disposal and ever-increasing user demands, they are quickly realizing that Gen AI promises numerous benefits both concerning customer service and in terms of internal banking processes and operations.
This paper examines the characteristics of generative artificial intelligence by comparing it with traditional AI models that have been used in banks. The main factors that make banking the perfect place for the application of the new technology are brought out. Based on this, the analysis focuses on surveying the many potential benefits of its implementation – from improving customer experiences, through better risk management, to optimizing the work of back-office employees and developers.
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Ivaylo Stoyanov
Intelligence and Managerial Behavior in Management of Organization
Summary:
The article examines issues related to intelligence and behavior of managers in an organization. Managers today face different challenges and problems arising from the business environment and the dynamics of social process. In this context most of them need competencies that are essential to deal with business ventures in the organization. The publication is a brief retrospective review of the types of intelligence (emotional, social and practical) and considers their specific characteristics. An integrative model of intelligence is proposed and behavior of managers in the organizational environment has been proposed.
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Elitsa Dimova
The Technological Age – Counterpoint of Man as Non-Man
Summary:
Globalism has changed the world beyond recognition by forcefully establishing a new paradigm and definition of a human being. Digitization, which is part of the globalization process, has also been called the "fourth industrial revolution". It forms new social relations quite quickly, equipped with a new conceptual apparatus. A consequence of this is that technology is globalizing all types of data, including personal data, making it available to companies and turning it into a commodity. In the last 20-30 years and in the last two years and the COVID-19 pandemic, nanotechnologies have entered medicine that change the internal bio-environment of the human organism. They are aimed at improving the health of the individual. But one of the aspects of their application is gene editing, which in relation to the protection of human rights, turns out to be a shady practice. This applies to all living organisms on the planet, not only to humans, and the consequences drastically affect the foundation of existence itself. The analysis in the article is also focused on the so-called "fifth freedom" in the European Union or free movement of data as part of AI regulation. It raises the question of whether the concept of human needs to be redefined and whether the term "non-human" can be used when tampering with sensitive DNA-related data, modifying it and using it as a commodity.
