Shared Service Centers as a Tool for Organizing Flexible Personal Function in an Enterprise

Authors

Keywords
Human resources management, Personnel function, flexible organization

Summary
Polish Association of Human Resources Management (PSZK) there have been identified four main job market challenges in Poland [Czy polscy pracodawcy … 2011]. There are as follow: motivation adjusted to age and sex; lack of talents; retention of talents; and transformation of HR function.The analyses of situation in the scope of the last challenge mentioned shows that a lot of managing personal function workers have got ambition to act a leading strategic role in an enterprise. However, they admit themselves that personal departments are still reduced to a role of a business support or an administrator. The weak side of Polish organizations remains effective measurement of personal function especially rate of return from human capital investment. If personal function is to fulfill role of strategic partner it needs to change an attitude for more professional one in an organization. Desiring to be a business partner personal departments ought to make earnest assessment of their current activities and plan possible development areas for them. Measurements of effectiveness of personnel function should be an active base as though personal departments were able to have strategic function in an organization. Such transformation demands form personnel departments transferring their engagement on new fields and as a consequence reorganizing administration processes through their automation and outsourcing. The aim of the article is to show a meaning of flexible organization of personal processes within contemporary entities and introduction of common center services as a optimization tool and flexible organization of personal function in an enterprise. There are pilot research assessments presented in the article concerning SSC/BPO serving HR processes. The article has got a cause character and is a base for further deepened direct researches.

JEL: M12, M50
Pages: 10
DOI:  1

More titles

  • Consumer Evaluation of Competitiveness of Importers of New Cars in Bulgaria

    The competitiveness of the commercial business is a topical and important problem of modern society and economy. The ability of business organizations to seek and use best sources of competitive advantage, from external and internal environment determines their survival in a dynamic market environment. Due to lack of time and resources most ...

  • Farm Accountancy Data Network (FADN) in the Context of Agricultural Statistics

    The Farm Accountancy Data Network (FADN) is a partial representative survey for evaluating the income and economic activities of agricultural holdings in the European Union. The survey covers only holdings that are considered market-oriented or commercial and they form the field of observation. In this paper we present the methodological framework ...

  • Investment Portfolios of Insurance Companies: Essence, Structure, Problems

    The article reviews the nature and changes in the investment portfolios of insurance companies in crisis. Investment of equity and reserves is an essential part of the overall activities of insurance companies. Insurance companies' asset management includes investments in securities that generate investment and operating cash flows in the ...