Opportunities and Risks of Implementing Digital Ecosystems and Digital Platforms in the Tourism Sector

Authors

Keywords
digital transformation, digital ecosystem, digital platform, Internet of Things, Big Data analytics

Summary
In the context of digital business transformation, the organization's performance is heavily dependent on the integration and development of digital ecosystems and digital platforms, which are key structures of the digital economy. Business ecosystem engagement and inclusion are becoming increasingly popular as corporations collaborate in areas such as innovation, product development, and research. The Internet of Things (IoT) and Big Data Analytics (BDA) play critical roles in the development of digital ecosystems and platforms in the tourism sector, providing efficient management solutions, increased public safety, and improved operational efficiency while addressing multiple risks and challenges, but they can also be a source of them. The study's goal is to define the positive characteristics of digital ecosystems and platforms, highlight the major risks associated with their development, and obtain suggestions and best practices for incorporating them into company activities. The primary research methodology is a comprehensive review of the scientific literature on the subject. Using the structural approach and critical analysis of the publications on the subject, conclusions and generalizations have been drawn about the potential of the ecosystem approach for the development of business organizations, the new opportunities they receive from the use of digital ecosystems and platforms, and the possible risks and threats to which they are exposed.

JEL: L83, L85, O32
Pages: 31
DOI:  https://doi.org/10.58861/tae.di.2025.1.01

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