Donika Stoyanova
The Impact of the Quality Management Systems on the Activities of Bulgarian Furniture Producers
Summary:
Quality management systems (QMS) undoubtedly are able to bring a number of positives in the organizations that made the decision of their implementation. They can contribute in improving the image of the enterprise to the clients and the other stakeholders; lowering the cost of internal and external nonconformities, optimizing the organizational processes and numerous other positive effects.
The article presents the results of a survey of Bulgarian furniture enterprises in the period 2015-2016 aimed to find out the benefits, realized due to implemented quality management systems.